Our FAQ's

Why choose AeroTutor?

Question Database: AeroTutor provides you with all the tools you need to revise for your LAPL(A) or PPL(A) theoretical knowledge examinations, with a database of 3000+ multiple choice questions that have been carefully constructed and reviewed by Certified European Flight Instructors.

AeroTutor's questions have been trialled and tested with both flight schools and students, allowing important feedback to be received; resulting in re-aligning of questions with those that may appear on the official examination.

Study Topics: AeroTutor have broken down the 9 theoretical knowledge subjects into separate topics to help you study the areas you find most difficult. Studying a subject by topic presents a less daunting task and a more manageable workload.

Answer Explanations: All AeroTutor's questions and answers come with a detailed explanation (and where appropriate, supplemental diagrams/pictures) to help you fully understand the concepts. This helps to solidify the knowledge base and bridge the gaps that may be apparent in your learning.

Practice Exams: Once you are comfortable with a subject you can have a go at trying a practice exam. You are in control of designing the specifics of your exam. For example, you can choose to take a practice exam in a specific topic, or you may choose to take a random selection of questions from the subject you have studied. Your progress is constantly monitored through the AeroTutor dashboard.

Save your Progress: Come and go as you please. Your progress can be saved on our servers allowing you to pick up from any of your three devices registered to your account. If you need to take a break from study mid-topic, simply click the Save feature located beside the question. This will automatically save your progress in that topic, allowing you to pick up where you left off.

Discussion Boards: Use our discussion board to chat with other students or find helpful suggestions for when it comes to exam time. Everything from general aviation chat to specific questions in our database can be discussed. The AeroTutor Team also get involved and can provide useful insights.

Dashboard: Use our dashboard to access all our features and tools including your subject progress and test history in one simple click. The AeroTutor dashboard is a useful tool to quickly view your progress in each subject. All your data is converted into a visual reference for easy progress tracking.

24/7 Online Support: Our online support team is always available for support through our ticket system or email. Alternatively, please don’t hesitate to contact us at info@aero-tutor.com

Classroom Integration: We can offer flight schools the ability to track progress of their students. Schools can see how students are performing in their practice exams and also assign exams such as progress tests, assessing competence before signing off a student to take the formal exam. For more information please get in touch with us at info@aero-tutor.com to discuss the packages we can offer.

System Reliability: AeroTutor's systems and servers are monitored 24/7, achieving a 99.9% uptime. Our servers are backed-up 4 times daily ensuring your data and progress is kept safe.

Can other people use my AeroTutor account?
An AeroTutor subscription is valid for one user only. Please do not share your login details with others as this may result in a cancelled subscription. If you are a flight school looking to get multiple subscriptions for students, please get in touch with us at info@aero-tutor.com to discuss the packages we can offer.

What happens if I forget my AeroTutor login details?
Don’t worry. Simply click ‘Forgot Password’ and follow the steps. If you are still encountering difficulties, please email info@aero-tutor.com and a member of the AeroTutor Team will get you back on track.

I cannot login to AeroTutor on my work computer. Why is this?
Your work system administrators can block an employee from accessing certain types of websites. Unfortunately, AeroTutor cannot fix this issue. It may sometimes be resolved by getting in contact with your IT Department and requesting that access be given to allow you login to AeroTutor.

What Web-Browsers are compatible with the AeroTutor website?

The AeroTutor system is compatible with all major web browsers such as Google Chrome, Safari and Firefox, making it easy to access anywhere in the world, on any device. AeroTutor has been optimised for use on mobile devices and tablets.

Although it is not possible to test every combination of browser and operating system with the AeroTutor system, AeroTutor are assured that any modern operating system and associated browser should be compatible with the AeroTutor website.

What methods of payment are accepted?

AeroTutor's website uses the Stripe payment system. No payment information is stored or saved with AeroTutor. Stripe accepts all major credit and debit cards. If you would like to pay using a different method, please get in touch with us at info@aero-tutor.com

Once you have successfully completed the payment, you can immediately access your AeroTutor account and begin your study.

Can I extend my AeroTutor subscription?

Yes, an AeroTutor subscription can be extended. Simply login to the AeroTutor website and in the ‘Account’ tab on the navigation menu you can update your subscription.

Your data is saved on our servers, including your study progress and test history. If you decide to renew or extend your AeroTutor subscription at any time this data will be available, allowing you to start your study where you left off.

After my subscription has expired, can I still access my AeroTutor account?

Depending on your subscription, a time limit of 30 days or 90 days applies to your account. Within this time limit, you have unlimited access to generate practice exams, study topics, get involved in AeroTutor discussion boards, etc. However, once this time has elapsed it is no longer possible to access these features nor is it possible to access your AeroTutor account.

Your data is saved on our servers, including your study progress and test history. If you decide to renew or extend your AeroTutor subscription at any time this data will be available, allowing you to start your study where you left off.

What happens if I think the question/answer is incorrect?

If you think an answer to a question is incorrect, please let us know using the ‘Report Question’ feature located beside the question. We will review and discuss your reported question with members of the AeroTutor Team who will respond to you, providing you with feedback.

It is worth noting that a combination of challenging or ambiguous questions and answer options may appear. This is representative of similar circumstances that may be encountered in your official examination. It is for this reason that some reported questions may be unchanged. However, in such cases we hope that AeroTutor's detailed explanation can help you to understand the question.

If you have any questions or require further information please get in touch with us via our email address, info@aero-tutor.com and a member of the AeroTutor Team will be happy to help.